The Returns described below only applies only to online purchases made through our website.
We are happy to offer a refund if the item is unsuitable within 14 days of receipt of your order. The product you return must be in new, unused, and unworn condition with tags attached and in original packaging. It is our policy to return goods to the purchaser if we suspect that any product has been used or worn. All dispatched orders will include a packing note outlining your purchase details and a returns form.

Following inspection an email shall be sent confirming receipt and you will be refunded the amount due through the original method of payment, excluding original postage charge if relevant.

You should expect to see the refund in your account within 5 working days from receipt of this email; however some banks may take longer. If you have not received this money into your account after 10 working days you should contact DRESS.

All returns should be returned to:

Online Returns Department
33 Main Street,
BT24 8DN
Northern Ireland
Website Design & Development Bann Computing